Enterprise Services Planning (Module 3 - Portfolio Management)

 with David J. Anderson

3-day training 18th - 20th November 2015

David Anderson
David Anderson

Over the past 10 years, Kanban has driven significant gains in on-time delivery of professional services work. Organizations using Kanban have achieved results such as a 400% increase in delivery rate, and 50% to 90% drops in lead time.  


The time has come to manage portfolios, strategy, and daily activities in alignment with this improved delivery capability. Your business is an ecosystem of interdependent services, each of which can be improved. Your organization can reach a new level of coordination and agility to respond rapidly to changing market conditions.


The Enterprise Services Planning (ESP) management training program uses Kanban and a full range of complementary techniques to foster a more predictable and fit-for-purpose organization. It is a management system for professional services work, including technology businesses, that encourages improved service delivery and better customer satisfaction. It is ideally taken as a 5-day intensive immersion divided into

three distinct modules. The modules can be taken individually or in combination.


In this 3-day training you will learn how Portfolio Management (Module 3) is done in Enterprise Services Planning.

Module 3.1 (Day 1 - Nov 18)

Fitness for Purpose & Cost of Delay

  • Defining fitness for purpose and fitness criteria metrics
  • Classes of service and their alignment with fitness criteria
  • Definition and qualitative assessment of Cost of Delay 
  • Market case study

Module 3.2 (day 2 - Nov 19)

Scheduling, Sequencing, Risk & Strategic Alignment

  • Scheduling optimal start time and window of opportunity
  • Sequencing work within projects based on risk category
  • Risk profiling and hedging on project and portfolio level
  • Multi-dimensional risk profiling
  • Aligning strategy with capability

Module 3.3 (day 3 - Nov 20)

Options, Dependencies & Portfolio Kanban

  • Understanding Real Options
  • Understanding and visualizing different types of dependencies between services
  • Portfolio Kanban Boards
  • Approaches to scaling Kanban across the organization
  • Conducting feedback loops - Standup meetings, Service Delivery and Operations Review


Module 3.1 & 3.2 require only informational level understanding of Kanban applied to professional services.

Interested in an inhouse Enterprise Services Planning training?

If you are interested in Module 1 and Module 2 or in taking the complete 5-day in your company please visit http://djaa.com/introducing-enterprise-services-planning or contact us at lkce@it-agile.de.


2.100 EUR net (=2.499 EUR gross)

1.785 EUR net when attending LKCE15


Do you need some time for your ordering process (i.e. organizing PO number etc.)? No problem! Just send us an email and we will grant you the current price and help with individual requests.


Please read our Terms of Trade (TOT)

Note: Due to german tax law we have to charge 19% VAT as the conference takes place in Germany. Depending on your local tax laws you might be able to apply for a tax refund.

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